Refund policy

Returns

— If you are not satisfied with your purchase you can return it for a full refund or replacement within 30 days.
— Returned goods must be in un-used condition with packaging and order confirmation included.
— Please allow 3 to 7 days for processing and understand that we cannot refund postage and packaging unless goods are deemed to be faulty.
— The customer is responsible for return shipping.
— If you wish to return your purchase, please contact us at hello@wearebowie.com and we will provide details on where to send your return.

Damages and issues

We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact us 

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@wearebowie.com.

Contact Information

For any questions regarding our return and refund policies, please contact us at:

Email: hello@wearebowie.com

Bowie Life Limited reserves the right to modify this Returns Policy at any time. Changes will be effective immediately upon posting on our website.